Eliminate the risk of a neglected website.
Without diligent maintenance, websites quickly degrade in performance, become increasingly dysfunctional, and worst of all, become easy targets for hackers.
Proper maintenance is a critical component to owning any website, and WordPress is no exception. Aside from protecting the website from performance, functionality and security issues, it is also essential to have regular backups, security scans and uptime monitoring in place.
Realiable, secure, stable.
We conduct all ongoing WordPress core, theme & plugin updates (not including any custom-built plugins or functionality). Updates are installed shortly after release, ensuring your website is always up-to-date.
We scan your website daily using multiple security services to ensure comprehensive cover. Our web hosting servers are also constantly monitored for potential threats.
We use industry-leading monitoring services that check the status of your website every 5 minutes, ensuring we are alerted quickly if something goes wrong.
Your website’s database is regularly optimised (generally 2-3 times per month) to keep overhead light and performance optimal.
We ensure your website stays up to date with the latest PHP version as soon as it is safe and stable to do so. This ensures optimum security and performance for your website.
Image optimisation ensures all images are automatically resized and optimised for the fastest-possible load times. Silvercode installs image optimisation software on all maintained websites.
Website caching offers one of the most significant performance improvements a website can have. Silvercode installs LSCache on all maintained websites. (Requires LiteSpeed Web Server-enabled website hosting.)
Your website’s post and page revisions are managed for you. Up to 5 revisions of each post/page are kept. Older revisions are removed to optimise performance.
You need to be able to rely on your website successfully sending important contact form emails without going to spam. Our websites are configured to send all email via a premium and reliable SMTP provider.
We install an email logging tool to capture a backup of all of your contact form submissions, in the event that your email hosting experiences an outage or data loss.
We add a further layer of protection and stability to your online services by setting up dual copies of your DNS records, one internally and one with an external DNS host, ensuring premium reliability and fast recovery in the event of an outage.
Our website maintenance provides your website with access to a myriad of Google services including Google Maps, Google Reviews, and Google ReCaptcha spam protection via our professionally pre-configured applications.
We conduct regular surface checks to see if your website is looking and behaving the way it is meant to across a variety of browsers.
Occasionally, pages you link to may be moved or deleted. We monitor and correct broken links to ensure your website isn’t penalised by search engines.
Our websites are protected by two firewalls; one at the server level and one at the website level. These firewalls protect against a wide range of security threats.
We frequently improve our services and suppliers as technology evolves, regularly adjusting our websites to use the most up-to-date and best practices on an ongoing basis.
We provide daily, externally-stored backups of your website installation. These backups are kept for 90 days. Our backups are compiled off-site, ensuring optimal website performance even while backups are occurring.
Your website’s comments and/or product reviews are constantly monitored and all spam is removed.
We create and submit a best-practice XML sitemap for your website to both Google and Bing search engines, and monitor for any future issues.
We monitor your website’s bandwidth & disk-space resources, ensuring they are not exceeded and adjusted when necessary.
Our exclusive maintenance tools conduct a daily check to ensure your website’s contact forms are sending submissions properly. This is vital to ensure you never miss any of your customer leads.
Our website maintenance includes the set up and ongoing management of Google Analytics for your website, including applying advanced filters to ensure only legitimate human traffic is recorded. Upon request, we can also monitor your website for unusually low traffic, to catch any tracking issues promptly.
On the first day of every month, you will receive a maintenance report which includes all of the updates, database optimisations, security scans and backups that were conducted on your site over the previous month. Our report also includes a record of any downtime and a general overview of your traffic statistics, among various other useful information.