Dedicated support for your Shopify website.
As a trusted Shopify Partner, Silvercode provides support to Shopify clients and digital agencies across a wide range of industries, from small start-ups, to complex online retailers with thousands of daily transactions.
Our professional team carry the experience and skills needed to step in and pick up where your last developers left off.
We offer both flat monthly support plans and ad-hoc hourly support rates to suit all requirements and budgets:
- For those who like to have dedicated support always on hand and predictable ongoing costs, we offer a flat-fee monthly plan that includes a set number of hours to suit your requirements.
- If you prefer to purchase support on an ad-hoc basis, we offer a simple hourly rate service, available in minimum increments of 30 minutes.
Our Shopify Website Support service includes everything you see below:
- Troubleshooting issues and errors.
- Developing or troubleshooting custom/complex functionality.
- Re-arranging website layout or content.
- Adjusting alignment & spacing.
- Adding/editing/deleting/moving text.
- Adding/deleting/moving/resizing images.
- Proofreading, spelling & grammar checking.
- Adding/deleting/re-arranging pages.
- Formatting/styling/colour scheme changes.
- Adjusting/adding/removing menus/widgets/contact forms.
- Adjusting/adding/removing social media links/integrations.
- Publishing/editing/deleting blog posts/news items/testimonials.
Stability & performance-focussed Shopify support.
No matter your needs, our team of efficient developers can step in to assist with anything you need:
- Adding/editing/deleting products.
- Developing or troubleshooting custom/complex eCommerce functionality.
- Configuring store settings such as inventory management or taxation.
- Building automations such as integrating online stores with accounting software.
- Configuring shipping rules.
- Configuring/setting up payment gateways.
- Configuring customer and store manager email notifications.
- Troubleshooting failed orders or other customer issues.
- Support for all store sizes, from solo entrepreneurs to international retailers.
