Domains

If payment isn’t made for a domain name renewal on the expiration/renewal date, the domain name will immediately cease DNS resolution until payment is made and a renewal is successfully processed. The domain may later additionally be deleted at the Registry if a renewal is not successfully processed within a reasonable timeframe, depending on the domain name TLD (extension).

Any prepaid registration time on existing domains will always be honoured and kept, even after you transfer your domain to us. Any prepaid time will be added on to the 1 year that you pay for when you sign up.

For example, let’s say you have registered your domain with another company, and have 6 months of registration remaining. When you transfer your domain to us, you will pay for 1 year of registration. Your renewal date will then be adjusted to occur in 1 year and 6 months time, instead of after just 1 year.

If your domain is within our control, we will unlock it and provide you with the authorisation code to transfer it to another domain registrar, else, we will allow it to expire if you no longer wish to keep it.