Our WordPress Website Maintenance Plan includes everything you see below. You will also receive a report that includes a summary of the maintenance tasks performed each month.
If any website support is also required, this can be arranged via our WordPress Website Support Plan.
Frequently Asked Questions
Maintenance tasks will be suspended if an invoice is overdue for 7 days or more. Any software and software license usage will also be suspended until all outstanding WordPress Website Maintenance Plan invoices are paid in full. Failure to renew after 14 days or more may result in the removal of all provided maintenance software and any software licence usage provided as part of the maintenance plan.
If you are transferring your maintenance services to another provider, we will make every effort to provide you with sufficient access, as well as any information needed to smoothly do so. This includes advising you about what services you may need to replace after our maintenance services are terminated and handing over any relevant third-party properties such as Google Analytics and Google Search Console properties. We will also remove our own access to your website.
Our WordPress Website Maintenance Plan does not include performing any tasks outside of the specified inclusions.
It also does not include troubleshooting any issues that arise as a result of processing WordPress core, plugin or theme updates. If issues occur after an update, they must be rectified via our WordPress Website Ad-Hoc Support service. Alternatively, if you have our WordPress Website Support Plan prior to your site experiencing issues, this troubleshooting will be included in this.
Our website maintenance plan also does not include hack removal/clean up. Should your website become hacked, infected or otherwise compromised, this can be rectified via the purchase of our WordPress Website Ad-Hoc Support service. Alternatively, if you have our WordPress Website Support Plan prior to your site becoming compromised, hack removal/clean up will be included in this.
Website support and maintenance gives you complete peace of mind in knowing that your website is being constantly cared for, protected and maintained. Should you ever want to make any changes, you can simply ask for them without worrying about receiving an expensive invoice. Over time with ad-hoc maintenance and support costs, having both a support and maintenance plan usually works out substantially cheaper.