Virtual Assistant

We offer a highly proficient and experienced virtual assistant service. We can help with a range of everyday business activities and administrative tasks, such as bookkeeping, designing/sending email marketing campaigns, document design, invoicing, client management, customer service and so much more.

Virtual assistant services are conducted by our team here in Sydney, Australia. All virtual assistants are fluent in English (as their first language), with excellent linguistic ability and a strong technical skillset.

Our virtual assistant service can be purchased in a minimum of 30 minute blocks.

Frequently Asked Questions

How do we differ from cheaper, outsourced/offshore virtual assistant services?

We strongly believe in this case that you get what you pay for. As our virtual assistant service is of a specialised, premium quality, we generally complete tasks with a much higher level of accuracy and efficiency compared to the results that may be achieved by an outsourced/offshore service provider. For instance, a task you may pay an offshore provider 4 hours to complete at a lower hourly rate, we may complete in 2 hours at a superior quality and level of accuracy.

What our clients have to say.

Silvercode caters to a range of clients across many regions and industries around Australia (and beyond!). There is no client too small or too large.

We operate on a model of sustainable services, ensuring ongoing affordability for our clients, no matter how large or small. Our intention is to be the solid foundation for our client’s online presences, providing continuous and reliable support no matter what needs to be done.

Silvercode

5.0

Based on 17 reviews

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Silvercode

5.0

Based on 5 reviews

See all reviews Write a review

Absolutely brilliant! Silvercode have not only created my ideal website but continue to work closely with any requests or queries I may have. Their response time is first class and the ongoing support has been amazing. They have made this process so simple and I could not recommend them more highly.

Daniela Frisina

01:02 22 Feb 21

When I was looking at getting a new website built, I really needed someone in Australia. Someone who would listen to what I needed but, also advise me on the best practices to ensure my customers had an easy shopping experience.I found that with Silvercode. They listened and advised and I was extremely pleased with the outcome. Not only that, but they didn’t disappear after it was done. I know Wordpress and Woocommerce need to be updated for security and other releases and so their maintenance plan was ideal for people who are busy and don’t have the experience to do that. They just took care of it for me and send me a report each month.I would highly recommend them.Tony FThe Sam Loyd Companysamloyd.com

Sam Loyd

22:38 28 Jan 21

Where do I start? Silver ode took all the pain out of getting my website sorted. I had nightmare after nightmare with weebsquare and spacely and all those other ones without any support where you do all the work. Thanks to the team, love my new site and sales are trending up!

Tim Beech

05:36 28 Jan 21

I've been working with Silvercode for several months now, having engaged them to provide support and maintenance for the website of the company I work for. Responses are always very prompt, and so far they've solved every single problem and fixed every mistake I've made almost instantly! Jack is very professional and polite, and very patient! Highly recommend Silvercode to anyone needing maintenance or a full rebuild of their website.

Caitlin Williams

04:15 28 Jan 21

What a great team to work with! Very happy with the consistent service received and how responsive they are.

Bethany Henry

07:45 25 Aug 20

The Silvercode Team have been amazing for our Business. Very professional, reliable, quick to action and very pleasant to deal with. They redesigned our website and provide amazing support to ensure that when something goes wring you have someone to rely on!

Bethany Henry

07:35 25 Aug 20

Thank you Silvercode for your superb and effective website design, your tech support and great service and communication.
We highly recommend Silvercode!

Peter Marinovic

07:47 06 Sep 19

Let me start by saying that if there was 100 stars instead of 5 I would have elected all of them and more! For a Millennial, I truly had no concept of technology and the power of the online world. This was until I found Silvercode, the true leaders in web design. From the very beginning they were a clear stand out amongst the crowd of web designers, but I knew instantly that I wouldn't get this level of service anywhere else. They were so understanding of my online skills, or lack there of, and where with me every step of the way. Creating my website from scratch they made the most beautiful, modern and accessible piece of online art. The greatest part of this experience is they manage my site for me!

Melissa Davidson

20:59 12 Oct 18

I tried to give a 6 star rating but it maxed out at 5.Before engaging Silvercode's services, my website was in complete disarray and my previous website guy was giving me the runaround. Silvercode built me a professional website that actually works, while being a joy to deal with.I don't dare contemplate what I would have done if I hadn't heard about Silvercode!

Tom Nauta

06:44 12 Mar 18

Simply amazing! Silvercode created my website to look exactly how I wanted. They manage my site ongoing and I receive updates monthly. It is great to have the peace of mind knowing that someone is looking after all of the technical stuff. Always super helpful and accommodating. Highly recommend!!

Georgie Andrews

11:19 10 Oct 17

Looking for a modern website design that is constantly updated at no additional cost? I love the fact that the design and maintenance is part and parcel of using Silvercode. This is a massive point of difference to any other website design company and a no brainer in my opinion. The fact that they can design an awesome website and have the technical expertise to maintain it as such a high level constantly ensures I never worry about it. Any changes I want are done within a 24hr time frame and nothing is ever an issue. You've got nothing to loose by giving them a go and I have no doubt you will not be disappointed!

Feng Shui Living

11:14 10 Oct 17

Just amazing. So incredibly professional and a total joy to work with! Just over a week since I first made contact, to having my new, perfect website live. Silvercode's a keeper!

Ames Starr

20:52 18 Jan 17

We have hired Silvercode to look after four of our websites and all I can say is that their work ethic is amazing. I just love working with people that get the job done and know what they are doing. Couldn't recommend them highly enough.

WigginsKeenan Real Estate

09:37 28 Dec 16

After Silvercode managed my husband's business for a few years, they were my first call when I decided to start my own. The service has always been excellent, and continues to grow all the time. A few times a year, an email will come through to mention some upgrades have been done, such as a new technology being installed on our sites that has made them a bit faster etc. It's the little things and knowing someone is always not only looking after it, but actively finding ways to improve it too without charging us anything extra, is what sets Silvercode apart.

Justine @ Red Jar Creative

08:26 28 Dec 16

I'd highly recommend Silvercode. they did an amazing job with my website, took a lot of care and attention, but on top of that, was highly informative, explained all the options avaliable eloquently, and was excellent at being responsive in terms of service and brainstorming. They are brilliant, and I couldn't recommend them any more!

Andre Harrison

01:46 27 Dec 16

Since I've had Silvercode looking after my website it's given me the time to concentrate on my Travel Blog. I don't have to worry about the back end of my website and any work i email through gets completed with 24hrs. Most of the time it's completed in just a few hours. Very impressed with their web design skills too.

Rachel Brown

01:15 21 Dec 16

Silvercode have built my new website and manage my website and email hosting. They have always provided exceptional service and I have no hesitation in recommending them to anyone who wants to ensure that their website and email security, storage and usability is in excellent hands. It is so comforting knowing that I have these crucial aspects of my business being looked after which allows me to concentrate on my area of expertise - Feng Shui.

Carolyn McCallum

20:38 20 Dec 16

Silvercode look after all of our email and website and have done for many years now. They are extremely affordable and save us from having to pay expensive IT consultant fees. It's important for us to have support on hand anytime and know it's not going to cost any extra to get some help when we need it. Also handy to be able to just send a simple email to get updates done to our website and know it'll be done within a couple hours. Would recommend them to any business who needs a website and wants it to be well looked after.

Ian Redmond

09:58 14 Dec 16

Finding a reliable web designer is no easy task. Design, development and getting the website "just right" is extremely important to me. Throughout the whole process I was incredibly happy with the communication, advice and support. The result is that my website is exactly the way I want it. Silvercodes ongoing support is second to none. I have had some terrible experiences with web designers in the past, but Silvercode has restored my faith in communication, customer service and skills. They are responsive and reliable. I trust Silvercode and that is something I could have said about previous experiences. Thank you so much to Stephanie and the team. Jeanette Mundy

Jeanette Mundy

05:28 13 Dec 16

It's like a new lease on life. Less stress and more time to concentrate on blogging. Service is personal yet ultra professional. So happy i found them !

Rachel Brown

13:59 27 Sep 16

Aarav Amin

01:45 27 Sep 15

Silvercode has played an instrumental part in the launch of our new brand "myscaffold"offering a fresh, functional and eye catching electronic shop front. Always going above and beyond to deliver a quality and cost effective service. I try not to tell to many people, as I want my business to have that edge over others

Matt Young

03:10 25 Jul 14

Book in a new client consultation.

A new client consultation is perfect for individuals and businesses who want to chat about their web design, development or hosting needs in a casual, no-obligation manner. Over the course of 10-30 minutes, we’ll discuss your project with you, and guide you in the right direction on how to get started, as well as what might be involved along the way. Use the calendar below to pick a time that suits you best and we’ll be in touch shortly.

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Suite 23384, 837 Bourke Street, Docklands 3008, Australia