Reliable support for your Squarespace website.
Our Squarespace support services are designed with complete flexiblity in mind. Whether you need once-off or occasional support, or more regular support on a recurring basis, we have options to suit.
Based in Melbourne, our dedicated team are always ready to jump in and assist, no matter which option you choose:
- If you need regular, ongoing support, our flat-fee monthly plan is designed to ensure you feel like you have your own IT team working behind the scenes for a fraction of the cost.​
- For those who don’t require much support, our ad-hoc support service is designed to fill the gap whenever you need it. Support is available at a simple, hourly rate, anytime you need it.​
Our Squarespace Website Support service covers such things as:
- Troubleshooting issues and errors.
- Developing or troubleshooting custom/complex functionality.
- Re-arranging website layout or content.
- Adjusting alignment & spacing.
- Adding/editing/deleting/moving text.
- Adding/deleting/moving/resizing images.
- Proofreading, spelling & grammar checking.
- Adding/deleting/re-arranging pages.
- Formatting/styling/colour scheme changes.
- Adjusting/adding/removing menus/widgets/contact forms.
- Adjusting/adding/removing social media links/integrations.
- Publishing/editing/deleting blog posts/news items/testimonials.
Your eCommerce Squarespace site is covered too.
Silvercode’s highly skilled development professionals are well-versed in Squarespace’s eCommerce builder platform. No matter what you need done, we can provide comprehensive advice and quick, accurate support to help you achieve your goals. We can help you with:
- Adding/editing/deleting products.
- Developing or troubleshooting custom/complex eCommerce functionality.​
- Configuring store settings such as inventory management or taxation.
- Building automations such as integrating online stores with accounting software.
- Configuring shipping rules.
- Configuring/setting up payment gateways.
- Configuring customer and store manager email notifications.
- Troubleshooting failed orders or other customer issues.
- Support for all store sizes, from solo entrepreneurs to international retailers.
