No matter your IT issue or project, we can help. We can assist you with your laptop or computer, whether you use Mac or Windows, as well as other devices such as phones, tablets or various other electronics. We use remote support software to perform IT support, which allows us to assist you from the comfort of your own home at a time that suits you. In rare circumstances, we may be unable to resolve an issue remotely, in which case we will advise you of your best alternative options.
Remote IT Support can be purchased in a minimum of 30 minute blocks.
Why trust Silvercode for your Remote IT Support?
Ultra-fast response times.
We monitor inbound requests very closely and aim to respond within 24 hours. Urgent matters always receive a priority response at our very next availability, even if it is outside of our regular support hours.
Trusted & friendly local team.
We are a team of passionate developers based entirely in Australia. We follow strict security and privacy practices to protect your valuable online assets at all times, and always treat your website as if it were our own.
Decades of combined development and hosting experience allows us to efficiently provide secure, long-lasting and lightning-quick websites. No shortcuts or bandaids here, only premium quality, effective results.
A new client consultation is perfect for individuals and businesses who want to chat about their web design, development or hosting needs in a casual, no-obligation manner.
Over the course of 10-30 minutes, we’ll discuss your project with you, and guide you in the right direction on how to get started, as well as what might be involved along the way. Use the options below to get started.